Our items are handmade and often made to order, so we do not accept returns, exchanges, or refunds for change of mind, sizing, or fit. The only exception is an item that arrives damaged or defective — see the Returns section below. Please review your order carefully before checking out.
Processing time:
Shipping & tracking: Orders ship via the carrier and service selected at checkout. You'll receive a tracking number by email once your order is on its way. Delivery times vary by location and carrier.
International: We do not ship worldwide. We only accept orders from the United States. International orders will automatically be cancelled.
Lost or damaged packages: If your order arrives damaged, contact us within 14 days of delivery with photos and we'll make it right. We're not responsible for carrier delays once a package leaves our hands, but we'll always help you track it down.
Contact: Reach out through our Contact Us page.
All sales are final: Because our items are handmade and often made to order, we do not accept returns, exchanges, or refunds for change of mind, sizing, fit, or buyer's remorse.
The one exception: if your item arrives damaged, defective, or with a manufacturing fault — or where a refund or remedy is required by law — we will make it right with a replacement or refund. Please reach out within 14 days of delivery.
Damaged or defective items: Contact us through our contact page within 14 days of delivery with your order number and clear photos of the issue, and we'll send next steps.
